This place closes early everyday thwy have someone at the door not letting people in before their closing time every single day its crazy a employee stands at the door yelling CLOSED at people walking up to the door 10 minutes before closing time. By far the most professional hardware store in America to date. Thank you so mich Northside, the only thing True Value about this place is its customer service.
Needs to update their hours. If you close at 8:00pm that does not mean you close at 7:55pm. I suggest posting on your Facebook business page, as well as google, to ensure that all of your customers know you close 5 minutes before your actual posted time.
Always helpful. Found what I needed.
Horrible service here, first & only time I'll visit. Staff gave me incorrect information multiple times that turned what should've been a simple task into a huge hassle. Then ended up having to pay more than expected bc I was originally told and charged the wrong price. No apology for the screw up - just a 'that's how much it costs honey' from the owner. I'd hoped a locally owned store would be a nice change of pace from the big box stores, boy was I wrong!
Normally I dont complain but my boyfriend, myself and our 2 year old had stopped at 5 other stores. Forgot one item, and wanted to stop at Northside because its on the way. So I stayed in the car with our son while he ran to the door only to watch it be locked as he got up to the door at 7:56. The annoying part is that if we weren't stuck at a light we would have made it by one minute. Or 6 minutes. I'm unclear on how the timing would work because everything said they closed at 8pm but they do not. I would not be so resentful if they actually posted a sign on the door or had the correct time on their site so we didnt have to waste our time.
Great service anything you need on a regular basis the service is great and they'll help you find what you're looking for even if you aren't quite sure it's no Lows but it has fantastic service and super prices on decent tools come on by they'll help you will definitely find it's tools have true value
Northside True Value Hardware is a US Hardware Store based in Wayne, Michigan. Northside True Value Hardware is located at 2912 S Wayne Rd, Wayne, MI 48184, USA.
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